SGC Gold — Terms and Conditions of Sale
These terms apply to purchases of SGC Gold. Purchases of SGC La Liberté are governed by our Terms of Service, and our Privacy Policy explains how we use personal data.
Last updated: 21 September 2026
1. About us
1.1 SGC Gold is sold by Les Vins Étoilés Sarl, Rue du Nant 22, 1207 Geneva, Switzerland ("we", "us" or "our").
1.2 You can contact us by email at clients@sgcwines.com or by telephone on +44 7891 732810.
2. Scope of these Terms
2.1 These Terms apply to all sales of SGC Gold, whether ordered through sgcwines.com, by email, by WhatsApp or by any other means.
2.2 Some provisions apply differently depending on whether you buy as a consumer, for your private use, or as a business customer. Where this is the case, the provision says so.
2.3 Please read these Terms before placing an order. By placing an order, you accept them. We recommend that you save or print a copy for future reference.
2.4 Our Privacy Policy, available at sgcwines.com/policies/privacy-policy, explains how we use your personal data.
3. Age and responsible sale
3.1 We sell alcohol only to people aged 18 or over. By placing an order, you confirm that you are at least 18 years old and that you are legally permitted to buy and receive alcohol in the country of delivery.
3.2 We may ask for proof of age at any time. We will cancel an order if we have reason to believe that the person ordering or receiving the wine is under 18, and we will refund any payment received.
4. Membership, allocations and offers
4.1 SGC Gold is offered by invitation to members of Le Cercle SGC. Joining our waiting list does not guarantee an invitation or an allocation.
4.2 We release allocations according to the wine we have available. We do not undertake to offer an allocation every year.
4.3 You are not obliged to buy the allocations we offer. Members who buy each allocation offered to them keep priority for future allocations and any benefits attached to an offer. If you decline an allocation, you may lose that priority and those benefits.
4.4 From time to time we make offers. The specific conditions of each offer (what it includes, the price or benefit, any deadline and the conditions for keeping it) are set out in the offer itself, which we send you in writing before you accept it. If they differ from these Terms, the conditions of the offer apply, except where they would reduce the legal rights of a consumer.
4.5 Unless the offer states otherwise, an offer is personal to you, cannot be transferred or combined with any other offer, and must be taken up within the period stated in it. A benefit attached to your allocations applies to the price of each new allocation, which we set each time we offer an allocation.
4.6 We may withdraw or change an offer for new customers, or end our allocation programme, at any time. We will refund any amount you have paid for wine that we do not deliver. Apart from such refunds, neither you nor we will owe the other anything as a result.
5. Orders
5.1 You can order in writing — by email, by WhatsApp or through our website. If you order verbally, we will confirm your order in writing.
5.2 The contract is formed when we confirm your order in writing, usually by sending you an invoice.
5.3 Please check our confirmation and tell us of any error as soon as possible. If you are a business customer, you must notify us of any discrepancy within 7 days of receiving our confirmation.
6. Prices
6.1 Prices are in euros. Unless the offer states otherwise, prices are for wine collected from our cellar in Bordeaux, France ("ex-cellar"), and do not include delivery, duties or VAT.
6.2 Before you commit, our offer or invoice sets out the price of the wine and any delivery charges, duties and VAT that we will charge. If any import duties or taxes are payable by you on delivery, we will tell you before you order.
6.3 Prices shown in currencies other than euros are for information only.
6.4 The price that applies to your order is the price stated in our written confirmation.
7. Payment
7.1 You can pay by bank transfer or by credit or debit card, including American Express.
7.2 Payment is due within 3 days of the date of our invoice and, in any event, before dispatch. We dispatch wine only once we have received payment in full.
7.3 Any charges made by your own bank for a transfer are your responsibility. We do not charge a fee for paying by card.
7.4 If we do not receive payment on time, we may cancel the order.
7.5 If you are a business customer and we cancel an order for non-payment, we may also charge a cancellation fee of 5% of the unpaid amount. We may also withhold delivery of any wine you have paid for until all your overdue invoices have been paid.
8. Delivery
8.1 We usually deliver within two months of confirming your order. We will tell you the expected delivery date when we confirm your order.
8.2 We arrange delivery through third-party carriers. Delivery charges are set out in our offer or invoice.
8.3 You are responsible for ensuring that you are legally permitted to receive alcohol in the country of delivery.
8.4 Our carriers may ask for proof of age on delivery. We will not deliver to anyone under 18 or to anyone who appears to be under the influence of alcohol.
8.5 If you are a consumer, the wine is your responsibility from the time it is delivered to you or to a person you have nominated. If you are a business customer, the wine is your responsibility from the time it is handed to the carrier, unless we agree otherwise. In all cases, ownership of the wine passes to you when we have received payment in full.
8.6 We do not store wine on behalf of customers. On request, we can deliver in bond to an account held in your own name at a bonded warehouse. Duties and taxes are then payable by you when the wine is released from bond.
9. En primeur purchases
9.1 Occasionally, we offer wine en primeur, that is, before it is bottled and ready for delivery. Such offers are expressly identified as en primeur offers.
9.2 For en primeur purchases, the offer states the expected delivery date, which will be more than 30 days after your order. The price is fixed when you order, while the market value of the wine may rise or fall before delivery.
9.3 For this reason, the right to cancel set out in clause 10 does not apply to en primeur purchases.
9.4 If we are unable to deliver wine purchased en primeur, we will refund in full the amount you paid for it.
10. Your right to cancel (consumers)
10.1 If you are a consumer, you may cancel your purchase, without giving any reason, within 14 days of the day on which you, or a person you have nominated, receive the wine. This right does not apply to en primeur purchases (clause 9).
10.2 To cancel, send us a clear statement of your decision by email to clients@sgcwines.com. You may use the model cancellation form at the end of these Terms, but you do not have to.
10.3 You must return the wine, unopened and in its original condition, within 14 days of informing us that you are cancelling. You bear the direct cost of returning the wine. Please contact us before sending it back, so that we can tell you how to return it safely.
10.4 We will refund the price you paid, including the cost of standard delivery, within 14 days of the day on which we receive the wine back or you provide evidence that you have sent it back, whichever is earlier. If you chose a delivery option more expensive than our standard delivery, we will not refund the additional cost. We will refund you using the payment method you used, unless we agree otherwise.
10.5 Opening a bottle goes beyond what is necessary to establish its nature and condition. We may therefore deduct from the refund the full price of any bottle that has been opened, unless the wine is faulty (clause 11).
11. Breakages and faulty wine
11.1 Please check your delivery on arrival. If a bottle is broken or damaged, please tell us within 48 hours, by email, with photographs of the bottle and the packaging, and keep the packaging. We will replace or refund the bottle.
11.2 If a bottle is corked or otherwise faulty, please tell us within 6 months of delivery. Please keep the bottle with its cork and the remaining wine, as we may ask you to return it for inspection, at our cost. Once the fault is confirmed, we will replace or refund the bottle.
11.3 Wine is a natural product. Sediment, tartrate crystals and slight variations between bottles are not faults. We are not responsible for any deterioration caused by unsuitable storage after delivery.
11.4 If you are a consumer, these commitments are in addition to your legal rights set out in clause 12, which they do not limit.
12. Legal rights and liability
12.1 If you are a consumer, nothing in these Terms affects your legal rights. If you live in the United Kingdom, you can find information about your rights from Citizens Advice (www.citizensadvice.org.uk). If you live in the European Union, you benefit from the legal guarantee of conformity provided by the law of your country; in France, this guarantee lasts for two years from delivery.
12.2 If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or of our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
12.3 If you are a business customer, our liability for any defect in the wine is limited to replacing the wine or refunding its price, and our liability for any other failure to perform our obligations is limited to damage caused intentionally or through gross negligence.
12.4 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
13. Events outside our control
13.1 We are not responsible for any delay or failure in performing our obligations caused by events outside our reasonable control, such as extreme weather, strikes, transport disruption or epidemics.
13.2 If such an event affects an order you have paid for, we will inform you as soon as possible and take steps to minimise the delay. If delivery is delayed by more than 30 days beyond the expected delivery date, you may cancel the order and receive a full refund.
14. Complaints
14.1 If you have a complaint, please contact us by email at clients@sgcwines.com or by telephone on +44 7891 732810. We aim to reply within five working days.
15. Personal data
15.1 We use your personal data as described in our Privacy Policy, available at sgcwines.com/policies/privacy-policy.
16. Changes to these Terms
16.1 We may update these Terms from time to time, for example to reflect changes in the law or in our offers. The version that applies to your order is the one in force when we confirm your order.
17. General, governing law and jurisdiction
17.1 These Terms, together with the specific conditions of any offer you accept, form the entire agreement between you and us.
17.2 If a court finds any part of these Terms invalid, the rest of these Terms will continue to apply.
17.3 These Terms are governed by Swiss law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods.
17.4 If you are a consumer, you also benefit from any mandatory provisions of the law of the country in which you live, and you may bring legal proceedings in the courts of that country.
17.5 Subject to clause 17.4, the courts of Geneva, Switzerland, have exclusive jurisdiction over any dispute arising out of or in connection with these Terms. We may also bring proceedings before the competent courts of the place where you are domiciled.
17.6 If you are a business customer, you elect domicile at the registered office of Les Vins Étoilés Sarl, Rue du Nant 22, 1207 Geneva, Switzerland, for the performance of your obligations under these Terms, as a special domicile within the meaning of Article 50, paragraph 2, of the Swiss Federal Act on Debt Collection and Bankruptcy (SR 281.1).
Model cancellation form
Complete and return this form only if you wish to cancel your purchase.
To: Les Vins Étoilés Sarl, Rue du Nant 22, 1207 Geneva, Switzerland — clients@sgcwines.com
I hereby give notice that I cancel my contract for the sale of the following goods:
..........................................................................................
Ordered on: ........................ Received on: ........................
Name: ..........................................................................................
Address: ..........................................................................................
Signature (only if this form is sent on paper): ........................
Date: ........................