Terms and Conditions

All contracts are governed by Swiss law with the exception of international private law regulations. 

Prices are net, do not include VAT nor duty, and are understood as ex-cellar from Bordeaux, France. Prices are expressed in euros. Prices expressed in other currencies on the website are for informational purposes only and do not represent any offer by Les Vins Étoilés Sarl or any binding conversion rate. Prices may vary according to market conditions and are subject to availability. Any shipping costs, duty and VAT will be charged on a per-shipment basis (see the paragraph on ‘Delivery’ below) 

LES VINS ÉTOILÉS SARL accept Bank Transfer and credit card payments (including American Express). All prices are net and payment must be made within 3 days of receipt of the invoice (electronic or paper) always prior to the date of shipment. All invoices must be paid in full, including any bank or credit card commission fees that may be incurred. In the event of partial or non-payment within a certain period of time, Les Vins Étoilés Sarl reserves the right to cancel the order and to charge the buyer a cancellation fee of 5% of the outstanding amount. 

Delivery 

Confirmation of delivery shall occur in writing. Delivery is organised by LES VINS ÉTOILÉS SARL using a third party and at the purchaser’s own expense, a copy of such terms and conditions are available upon request for the third party making the shipment. The purchaser agrees that they are responsible for all costs such as shipping as well as import taxes and duties as may be required by the country taking delivery. Further, the purchaser agrees that they are legally permitted to purchase and accept such delivery in the country they reside / wish the delivery to be made.

Orders made in writing can be by email, whatsapp or other electronic method. Orders made verbally will be confirmed with an invoice. Any discrepancies must be communicated to Les Vins Étoilés Sarl within 7 days. Les Vins Étoilés Sarl has the right to cancel the order or adjust the prices following any delay in payment or increase in taxes, duties or shipping. 

Delivery will be made only when full payment has been received in cleared funds. Paid orders can be held against any outstanding overdue invoices until all accounts are paid. 

LES VINS ÉTOILÉS SARL undertakes the proper safekeeping and storage of wines in its possession. In the event there are broken bottles on delivery, this must be communicated immediately and with photographic evidence of the packaging, bottle and delivery company agent. LES VINS ÉTOILÉS SARL will review and where they see fit, shall replace broken bottles at their own expense. In the event of any other defects or irregularities, LES VINS ÉTOILÉS SARL must be notified within 7 days of receipt of the goods. 

By placing an order with Les Vins Étoilés Sarl, the purchaser confirms that they meet the minimum legal age for purchasing alcohol in the country where they live and where the alcohol is to be delivered. 

In the event that Les Vins Étoilés Sarl discover the purchaser is not legally entitled to purchase alcohol, Les Vins Étoilés Sarl shall have the full right to cancel the order immediately. 

Les Vins Étoilés Sarl is not liable for any defect of the wine except for the right to replace according to the paragraph relating to ‘Quality, defectiveness and notification on defects’, above.

Les Vins Étoilés Sarl liability for any other failure to perform it’s obligations is limited to damages caused by gross negligence or intention. 

Any disputes arising from or in connection to this contract shall be exclusively judged by the competent court of Geneva in Switzerland. Les Vins Étoilés Sarl also has the right to assert its rights before the courts of the competent jurisdiction of the buyer. 

The buyer declares to elect Les Vins Etoilés SARL, Rue du Nant 22, 1207 Geneva, Switzerland as special domicile according to article 50 par. 2 of the Swiss Federal Law on debt collection and bankruptcy (Swiss Federal Law on Bankruptcy, RS 281.1).